Women in Insurance - November 3 2020
In this interview series, we profile women who are shaping the future of insurance. This week, we’re pleased to profile Kelly Lennon, Vice President, Commercial Risk Advisor, USI Insurance, a leading property & casualty, employee benefit, personal risk and retirement brokerage firm serving more than 150,000 clients nationwide.
Kelly, tell us about your path to insurance. What attracted you to the profession?
It happened quite by happenstance. I was coming off a career in kids marketing with a taxing daily commute, so I was looking for something closer to home. Despite having no insurance experience, I applied for an account management job for a travel insurance TPA. Fortunately, they were intentionally seeking outsiders, and I was hired to manage several travel supplier accounts (mainly cruise lines). It was such a positive experience and gave me a real respect for the insurance industry. I learned that, contrary to popular belief, insurance carriers were not looking to deny claims but were truly looking to make insureds whole. After that, I entered the property and casualty space with a national wholesaler, and I started in my current position as a property and casualty broker with a national organization, smack dab in the middle of the COVID-19 pandemic.