A. Chisel AI is a software firm that offers a suite of purpose-built artificial intelligence workflows for commercial insurance brokers and carriers.

A. The company was founded in 2016. We are headquartered in Toronto.

A. Yes. Chisel AI is a tech start-up serving the global insurance industry. We're venture-backed and well-funded by leading venture capital firms such as Venrock and MTech Capital. 

A. Yes, Chisel AI has received multiple awards and accolades. In 2018, Chisel AI was crowned the ACORD InsurTech Innovation Challenge Winner. In 2019 Chisel won Gold at the Zurich Innovation World Championship for our Submission Triage & Submission Prioritization solutions. In 2020, Chisel AI was named to the InsurTech100, a prestigious annual list of the world's most innovative solution providers organized by specialist research firm FinTech Global. 


A. Sort of. While at the University of Waterloo, our Founder, Ron Glozman, developed an app that read textbooks like a human—just 400 times faster. The app became a top app on the Google App Store with downloads across 33 countries and 44 universities. This success encouraged Ron to commercialize the app for sectors dealing in high volumes of structured and unstructured data, as well as mundane, time-consuming administrative tasks that could be digitized.

A. Chisel AI uses natural language processing and supervised machine learning to read complex commercial lines documents and extract unstructured data trapped inside those documents in real-time. The data is then ingested into downstream systems eliminating the need to spend countless hours rekeying data. Brokers and carriers automate the time-consuming, error-prone tasks that exist in their back office and save 80% or more in operating costs.

A. Our AI models are trained to read commercial insurance-specific documents such as policies, binders, quotes, submission emails, and attachments such as loss run reports, statements of value, financial statements, etc. Our solution is a SaaS-based purpose-built applied AI, natural language understanding, and machine learning platform for mid-market and large commercial. 


A. Our tools help you double your business without increasing the size of your workforce and help you deliver more value to your customers. Chisel AI helps you boost your underwriting capacity by up to 50%, double your quoting capacity, reduce policy rework and reinsurance costs, eliminate manual data entry, check policies in minutes instead of hours, increase speed to quote, accelerate customer response times, increase gross written premiums, deliver a better customer experience and more.

A. Artificial intelligence (AI) is the applied algorithms and development of computer systems that perform tasks that normally require human intelligence, such as visual perception, speech recognition, data extraction and translation between languages.

A. Natural Language Processing (NLP) is a machine’s ability to read written language like a human, pulling relevant pieces of information, assigning value to the words, and intelligently analyzing structured and unstructured text.

A. AI augments your staff rather than replacing them. Our tools automate high-volume, repetitive, error-prone administrative tasks allowing your skilled knowledge workers focus on high-value, customer-facing initiatives.

A. Yes. Chisel AI is the only AI solution that extracts, contextually understands, and ingests unstructured data from a variety of commercial insurance documents such as underwriting submission emails and attachments, policies, quotes, binders, endorsements, dec pages, loss run reports, statements of value, financial statements and more. 

A. It’s super easy to use and it’s super fast. It reads like a human – only faster and with significantly greater accuracy. And it is the only AI platform purpose-built for insurance that can extract data from commercial insurance documents like submission emails, applications, quotes, policies, binders, loss run reports and statements of value. Our platform extracts key risk and placement data such as insured name, broker name, city, state, country, address,  limits, premiums, deductibles, types of coverage, exclusions, endorsements, territories of coverage, outstanding conditions, etc.

Chisel AI uses Natural Language Processing (NLP) - the ability for a computer to understand human language. It is not rules-based, and it is not pattern matching technology. NLP is a machine’s ability to read written language as humans do, pulling out relevant pieces of information, assigning meaning to those words, and intelligently analyzing structured and unstructured text. AI leverages cognitive capabilities which means the machine learns over time through supervised, semi-supervised and unsupervised learning, updating itself and getting better.

A. Chisel AI uses natural language processing (NLP) and machine learning to read unstructured data like insurance documents and extract critical risk and placement information from digital native documents in file formats such as Word, PDF, Email, and Excel. Extracted data is presented in XML and JSON and can be auto-populated into downstream systems such as C&R, rating engines, CRM, enterprise data stores, policy admin, etc.

Chisel AI is the only purpose-built AI and NLP platform for insurance that recognizes multiple insurance-specific entities such as limits, premiums, deductibles, types of coverage, exclusions, endorsements, territories of coverage, outstanding conditions, etc.

A. A digital native document is a word document, excel, or computer-generated PDF (not scanned). Chisel AI can work with scanned documents but working with scanned documents slightly reduces the accuracy and processing speed due to the use of Optical Character Recognition technology (OCR).

A. Chisel AI is a purpose-built platform for commercial insurance carriers and brokers to read their policies and extract specific policy-level data faster than a human and with significantly greater accuracy. The data can then be used to make faster and better decisions, ultimately reducing costs and improving customer experience. Chisel AI can be used for Policy Checking, Quote Comparison, Submission Intake and Prioritization.

A. It depends on the use-case or more importantly the problem we’re trying to help you solve. 

A. Outsourced solutions rely on an “economies of scale” model. Outsourcers apply the same knowledge workers to the problem that you have in-house, but they’re able to take advantage of a lower cost-base and higher volumes (aggregated across many customers). Introducing Natural Language Processing (NLP) into your operations is based on a strategic decision to keep your operations in-house and to begin the evolution of leveraging NLP to reduce risk and increase profit margins across all lines of business.

A. Regular expression platforms tend to showcase Find/Replace features inside word processing editors. Typically using first-generation and second-generation text identification and pattern matching technology to achieve clause matching function. Artificial Intelligence and Natural Language Processing platforms deliver quality through cognitive capabilities. With a human-in-the-loop approach, the machine learns over time and updates itself through supervised learning. The benefit of AI is it gets better over time and works well with large data sets.

A. Wherever you have human knowledge workers reading insurance documents on a regular basis, Chisel AI can automate that process. If you have knowledge workers reading, highlighting specific content, pulling out, or hiding specific content, Chisel AI can automate that process. Chisel AI empowers commercial insurance brokers and carriers to empower their existing human workforce with tools to automate high volume, repetitive tasks such as Policy Checking, Quote Comparison, Submission Intake, and Prioritization.

A. The Chisel AI platform has no volume limits due to the elasticity of the platform and our access to cloud computing resources. If you doubled your policy volume, we can easily increase your dedicated computing capacity in the cloud.

A. It takes Chisel AI minutes to read an average document compared to a human knowledge worker who may take hours. 

A. It takes minutes to automatically check a policy with a binder from the moment the policy and binder are uploaded to Chisel AI. The average total time to complete the first machine pass is minutes. 

A. Yes. Most major Agency Management Systems (AMS) and Broker Management Systems (BMS) do not use AI to read documents and therefore will always be limited in their ability to deliver speed and accuracy. Often getting information into the AMS and BMS is done by hand, Chisel AI has integrations to help automatically populate those systems.

A. Yes, we use publicly available APIs to connect to the major BMS and Agency Management Systems. Integration with custom or legacy systems is also possible, please contact us with your specific needs.

A. Yes, we use SSL to encrypt all communications between our servers and the user’s browser. Data is also encrypted at rest.

A. Your data will reside in your preferred geography. We use AWS as our hosting partner and we can also work with Microsoft Azure or Google Cloud. AWS is trusted and used by many of the Fortune 500 firms. It’s certified by ISO, PCI and AICPA. It supports many of the standards issued by ISO, PCI and ACIPA including ISO27001 and Level 3 SOC. A full list of certifications and standards that AWS supports can be found here

Chisel AI is a SaaS-based offering. Our pricing model is volume based.

A. Chisel AI extracts, interprets, classifies, and analyzes unstructured data trapped in commercial insurance submission emails, applications, binders, endorsements, and policies faster than a human can—with greater accuracy.

A. Book a free consultation by completing this form, or by phoning us at 647.952.3022

A. Please visit our Careers page and take it from there.